Effective from: 20th February 2026 – England
Applicable to: All services, including mobile work, studio work, and any associated representatives or subcontractors.
Our Commitment to You
At JFDETAILING, we pride ourselves on delivering a professional, high-quality service every time. Our trained specialists use industry-leading equipment, safe processes, and proven techniques to ensure your vehicle receives the highest level of care.
Our goal is simple — to exceed expectations and leave every vehicle looking its absolute best, both visually and in long-term protection.
SECTION 1 – BOOKINGS & PAYMENTS
1.1 Deposits & Confirmation
- All bookings require a non-refundable deposit.
- A booking is only confirmed once the deposit has been received.
1.2 Cancellations & Rescheduling
- A minimum of 48 hours’ notice is required to cancel or reschedule.
- Failure to provide sufficient notice will result in full payment being due.
1.3 Pricing
- Prices are subject to change depending on:
- Vehicle size and condition
- Level of contamination
- Location and access
- Final pricing may be adjusted upon inspection.
SECTION 2 – MOBILE SERVICE REQUIREMENTS
2.1 Customer Responsibilities
Customers must provide:
- Safe, off-road parking
- Adequate working space
- Safe access to electricity and water (unless agreed otherwise)
2.2 Unsafe Working Conditions
We do not operate in:
- Main roads or restricted areas
- Busy or narrow streets
- Pay & display car parks
- Unsafe or hazardous environments
If access is unsafe or denied upon arrival:
→ Full payment remains due
SECTION 3 – VEHICLE CONDITION & CONTAMINATION
3.1 Additional Charges
Extra charges apply for:
- Heavy mud or soiling
- Pet hair
- Biohazards (vomit, blood, urine, faeces)
- Mould, mildew, infestations
- Excess waste or rubbish
- Chemical spills, paint, tar, or fallout
3.2 Failure to Disclose Condition
- If vehicle condition is not accurately disclosed, pricing will be adjusted on arrival.
- Severely contaminated vehicles may be refused.
→ Full payment still applies
SECTION 4 – DETAILING RISKS & LIABILITY
4.1 Pre-existing Damage
We are not responsible for pre-existing or underlying issues, including:
- Scratches, dents, or paint defects
- Failing clearcoat, rust, or corrosion
- Weak trims, seals, or adhesives
- Interior wear or damage
Cleaning may reveal hidden defects.
4.2 Machine Polishing
- Not all scratches can be removed safely
- Thin or compromised paint may result in burn-through
- Repainted panels may react unpredictably
We accept no liability for outcomes related to polishing risks.
4.3 Ceramic Coatings
We are not responsible for failure due to:
- Poor maintenance
- Automatic car washes
- Harsh chemicals or environmental damage
Any warranty covers product performance only, not misuse or damage.
4.4 Interior Cleaning
We are not liable for:
- Lost or damaged personal belongings
- Non-removable stains or odours
- Fragile or aftermarket accessories
- Breakage of worn or brittle components
Customers must remove valuables before service.
SECTION 5 – MAINTENANCE PLANS
- Maintenance visits must occur within 30 days
- Exceeding 30 days resets pricing to a full detail
- Excessive contamination will incur additional charges
SECTION 6 – BUSINESS OPERATIONS
6.1 Delays
We are not liable for delays caused by:
- Weather
- Traffic
- Illness
- Equipment failure
- Unforeseen circumstances
6.2 Rescheduling
We may reschedule due to:
- Unsafe conditions
- Severe weather
- Equipment issues
- Access problems
No compensation will be provided.
6.3 Missed Appointments
Full payment applies to:
- No-shows
- Late cancellations
- Incorrect details provided
- Unsafe environments
6.4 Payments & Debt Recovery
- Unpaid invoices will be pursued legally
- Additional fees, interest, and recovery costs will be added
6.5 Insurance
We are insured for:
- Public liability
- Work carried out on vehicles
Once keys are returned, responsibility transfers back to the customer.
6.6 Conduct
We reserve the right to stop work if staff experience:
- Abuse
- Threats
- Unsafe conditions
→ Full payment will still apply
SECTION 7 – DATA PROTECTION (UK GDPR)
We may store:
- Name, address, and contact details
- Booking history
- Vehicle images
Data is secure and never sold.
Photos may be used for marketing unless requested otherwise.
SECTION 8 – CUSTOMER PROPERTY & SAFETY
Customers are responsible for ensuring:
- Safe, hazard-free working areas
- Stable and suitable ground conditions
- No obstructions or dangers
We are not liable for:
- Slips, trips, or accidents due to property condition
- Damage caused by unsafe environments
SECTION 9 – WATER, DRAINAGE & ENVIRONMENT
We are not responsible for:
- Drainage issues or flooding
- Water pooling or runoff
- Damage to weak surfaces or driveways
- Chemical reactions with untreated surfaces
SECTION 10 – VEHICLE CONDITION & MECHANICAL ISSUES
Customers must ensure:
- Vehicle is roadworthy
- Battery is charged
- Tyres are safe
- No major faults are present
We are not liable for:
- Warning lights
- Mechanical failures
- Electrical issues
We do not provide mechanical diagnostics.
SECTION 11 – HAZARDOUS CONDITIONS
We may refuse or stop work if a vehicle contains:
- Biohazards
- Sharp objects
- Drugs or illegal substances
- Infestations
→ Full payment still applies
SECTION 12 – ACCEPTANCE OF TERMS
By booking any service, you confirm that:
- You have read and understood these Terms & Conditions
- You agree to all clauses stated
- You enter a legally binding agreement under the laws of England and Wales
Final Note
JFDETAILING reserves the right to update these Terms & Conditions at any time without prior notice.