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JFDETAILING – Terms & Conditions

 Effective from: 20th February 2026 – England


Applicable to: All services, including mobile work, studio work, and any associated representatives or subcontractors.


Our Commitment to You

At JFDETAILING, we pride ourselves on delivering a professional, high-quality service every time. Our trained specialists use industry-leading equipment, safe processes, and proven techniques to ensure your vehicle receives the highest level of care.

Our goal is simple — to exceed expectations and leave every vehicle looking its absolute best, both visually and in long-term protection.


SECTION 1 – BOOKINGS & PAYMENTS

1.1 Deposits & Confirmation

  • All bookings require a non-refundable deposit.
     
  • A booking is only confirmed once the deposit has been received.
     

1.2 Cancellations & Rescheduling

  • A minimum of 48 hours’ notice is required to cancel or reschedule.
     
  • Failure to provide sufficient notice will result in full payment being due.
     

1.3 Pricing

  • Prices are subject to change depending on:

    • Vehicle size and condition
       
    • Level of contamination
       
    • Location and access
       
  • Final pricing may be adjusted upon inspection.
     

SECTION 2 – MOBILE SERVICE REQUIREMENTS

2.1 Customer Responsibilities

Customers must provide:

  • Safe, off-road parking
     
  • Adequate working space
     
  • Safe access to electricity and water (unless agreed otherwise)
     

2.2 Unsafe Working Conditions

We do not operate in:

  • Main roads or restricted areas
     
  • Busy or narrow streets
     
  • Pay & display car parks
     
  • Unsafe or hazardous environments
     

If access is unsafe or denied upon arrival:

→ Full payment remains due


SECTION 3 – VEHICLE CONDITION & CONTAMINATION

3.1 Additional Charges

Extra charges apply for:

  • Heavy mud or soiling
     
  • Pet hair
     
  • Biohazards (vomit, blood, urine, faeces)
     
  • Mould, mildew, infestations
     
  • Excess waste or rubbish
     
  • Chemical spills, paint, tar, or fallout
     

3.2 Failure to Disclose Condition

  • If vehicle condition is not accurately disclosed, pricing will be adjusted on arrival.
     
  • Severely contaminated vehicles may be refused.
    → Full payment still applies
     

SECTION 4 – DETAILING RISKS & LIABILITY

4.1 Pre-existing Damage

We are not responsible for pre-existing or underlying issues, including:

  • Scratches, dents, or paint defects
     
  • Failing clearcoat, rust, or corrosion
     
  • Weak trims, seals, or adhesives
     
  • Interior wear or damage
     

Cleaning may reveal hidden defects.

4.2 Machine Polishing

  • Not all scratches can be removed safely
     
  • Thin or compromised paint may result in burn-through
     
  • Repainted panels may react unpredictably
     

We accept no liability for outcomes related to polishing risks.

4.3 Ceramic Coatings

We are not responsible for failure due to:

  • Poor maintenance
     
  • Automatic car washes
     
  • Harsh chemicals or environmental damage
     

Any warranty covers product performance only, not misuse or damage.

4.4 Interior Cleaning

We are not liable for:

  • Lost or damaged personal belongings
     
  • Non-removable stains or odours
     
  • Fragile or aftermarket accessories
     
  • Breakage of worn or brittle components
     

Customers must remove valuables before service.

SECTION 5 – MAINTENANCE PLANS

  • Maintenance visits must occur within 30 days
     
  • Exceeding 30 days resets pricing to a full detail
     
  • Excessive contamination will incur additional charges
     

SECTION 6 – BUSINESS OPERATIONS

6.1 Delays

We are not liable for delays caused by:

  • Weather
     
  • Traffic
     
  • Illness
     
  • Equipment failure
     
  • Unforeseen circumstances
     

6.2 Rescheduling

We may reschedule due to:

  • Unsafe conditions
     
  • Severe weather
     
  • Equipment issues
     
  • Access problems
     

No compensation will be provided.

6.3 Missed Appointments

Full payment applies to:

  • No-shows
     
  • Late cancellations
     
  • Incorrect details provided
     
  • Unsafe environments
     

6.4 Payments & Debt Recovery

  • Unpaid invoices will be pursued legally
     
  • Additional fees, interest, and recovery costs will be added
     

6.5 Insurance

We are insured for:

  • Public liability
     
  • Work carried out on vehicles
     

Once keys are returned, responsibility transfers back to the customer.

6.6 Conduct

We reserve the right to stop work if staff experience:

  • Abuse
     
  • Threats
     
  • Unsafe conditions
     

→ Full payment will still apply

SECTION 7 – DATA PROTECTION (UK GDPR)

We may store:

  • Name, address, and contact details
     
  • Booking history
     
  • Vehicle images
     

Data is secure and never sold.

Photos may be used for marketing unless requested otherwise.

SECTION 8 – CUSTOMER PROPERTY & SAFETY

Customers are responsible for ensuring:

  • Safe, hazard-free working areas
     
  • Stable and suitable ground conditions
     
  • No obstructions or dangers
     

We are not liable for:

  • Slips, trips, or accidents due to property condition
     
  • Damage caused by unsafe environments
     

SECTION 9 – WATER, DRAINAGE & ENVIRONMENT

We are not responsible for:

  • Drainage issues or flooding
     
  • Water pooling or runoff
     
  • Damage to weak surfaces or driveways
     
  • Chemical reactions with untreated surfaces
     

SECTION 10 – VEHICLE CONDITION & MECHANICAL ISSUES

Customers must ensure:

  • Vehicle is roadworthy
     
  • Battery is charged
     
  • Tyres are safe
     
  • No major faults are present
     

We are not liable for:

  • Warning lights
     
  • Mechanical failures
     
  • Electrical issues
     

We do not provide mechanical diagnostics.

SECTION 11 – HAZARDOUS CONDITIONS

We may refuse or stop work if a vehicle contains:

  • Biohazards
     
  • Sharp objects
     
  • Drugs or illegal substances
     
  • Infestations
     

→ Full payment still applies

SECTION 12 – ACCEPTANCE OF TERMS

By booking any service, you confirm that:

  • You have read and understood these Terms & Conditions
     
  • You agree to all clauses stated
     
  • You enter a legally binding agreement under the laws of England and Wales
     

Final Note

JFDETAILING reserves the right to update these Terms & Conditions at any time without prior notice.

Copyright © 2025 JF DETAILING - All Rights Reserved.

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